Decagon

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Location

In-Office, San Francisco, California

Job Type

Full Time

Date Posted

September 20, 2026

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About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we’ve been on a tear, winning over customers like Eventbrite, ClassPass, Substack, Rippling, and BILT. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations. 

Decagon is backed by Accel, a16z, A*, Elad Gil, and notable angels including Aaron Levie (CEO, Box), Howie Liu (CEO, Airtable), Matt MacInnis (COO, Rippling), Aaref Hilaly (Partner, BCV), Mike Vernal (ex-Sequoia), Frederic Kerrest (Cofounder, Okta), Jack Altman (CEO, Lattice), and Ed Hallen (Cofounder, Klaviyo). 

We’re looking for a Growth Marketer to lead our user acquisition strategies and accelerate our revenue growth. You will be responsible for developing campaigns, experimenting with marketing strategies, and analyzing performance to help establish Decagon as the dominant player in the AI customer support space. The role is 100% in-person in San Francisco. 

Responsibilities:

• Develop and execute demand-generation initiatives to drive new leads 

• Experiment rapidly with new messaging, channels, and tactics to optimize new customer acquisition 

• Develop an SEO, paid, and field marketing strategy 

• Collaborate effectively with cross-functional team members to align sales efforts with business objectives, creating a unified, agile approach to marketing

• Analyze new experiment performance and communicate learnings to other stakeholders

Qualifications:

• 5+ years of experience in growth marketing, ideally at an early-stage company 

• Experience implementing marketing software tools 

• Strong analytical skills and ability to communicate marketing performance 

• Bonus points if you have previous experience marketing customer support/experience tools

Benefits:

• Health, dental, and vision insurance

• Take what you need vacation policy

• Career growth opportunities within a fast-growing AI company

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Mid Level SEO Jobs, SEO Content Jobs, In-house SEO jobs, GEO/AI + LLM Jobs