Chamberlain Group (CG) is a global leader in intelligent access and a Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain®, are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.
Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S.
Essential Duties and Responsibilities
- Develop and maintain the enterprise‑wide content strategy that maps audience segments, journey stages, and business objectives to the right content types, formats, and channels—spanning all brands and product lines across the Chamberlain Group portfolio
- Build and maintain deep audience intelligence by understanding the needs, questions, language, and decision triggers of core segments (homeowners, renters, smart home users, installers/trades, dealers, and commercial/enterprise customers)
- Define portfolio‑level content pillars, messaging hierarchies, and topic authority frameworks that position the Chamberlain Group as the leader in intelligent access—not just individual product brands
- Integrate data sources such as search intent, social listening, CRM signals, and first‑party behavioral analytics to continuously evolve strategy and optimize content investments
- Lead quarterly cross‑functional content planning with marketing, product, sales, CX, and channel partners to align priorities and build integrated, audience‑first roadmaps
- Own the enterprise editorial calendar across all channels—including web/blog, social, email, video, paid media, PR, retail, partner content, and product surfaces
- Design and govern the content briefing system, ensuring every asset begins with a strategic brief outlining audience, objective, message architecture, format, channel, and measurem
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