Linqia is a leading independent influencer marketing agency. Leveraging our AI-powered proprietary technology platform, Resonate, we work with some of the world’s leading brands, including Albertsons, Danone, and Bayer, to develop and execute creatively compelling creator-led strategies that deliver full-funnel results.
We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Strategic Accounts Manager is a critical client partner role demonstrating leadership, strategic direction, accountability, business acumen, and vision for Linqia’s portfolio of enterprise brand clients. The Strategic Accounts Manager effectively leverages experience, knowledge, and skills to drive innovative thinking while balancing client, company, and team needs. The role provides oversight and approval of the development of higher arching media/influencer objectives and strategies, as well as the related ideation to support such goals. Ensuring that proper tools and processes are effectively applied to planning and buying activities, with the goal of optimizing deliverables and providing a solid rationale to recommendations.
This position will be responsible for select client accounts, managing the relationship between Media Agency, Creative Agency and Brand. The primary goal for this role is to provide excellent customer experiences and repeat business. Strategic Accounts Manager reports into Linqia’s Director of Strategic Accounts.
Manage the oversight of a client’s campaign with superior customer service while maximizing business opportunities, growth, and efficiency
Responsible for meeting business KPI’s and development within signed IO’s
Owner of the Client Experience and responsible for exceeding client expectations and creating long term partnerships.
Lead strategic channel planning activities associated with assigned campaigns in partnership with creative, brand success, sales, and media investment
Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of client industry and influencer knowledge
Work with internal partners to gauge campaign performance and KPI’s to determine the extent to which the original objectives and strategies were met
7+ years of client management and media (or influencer) experience within agencies
~ Driven by delighting customers, customer satisfaction drives your work
~ Enjoy learning new social media platforms or understanding how people use these platforms to communicate as well as how advertising and influencers use social media platforms
~ Bachelor’s degree, MBA is preferred
Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.
Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees.
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