Digital Project Manager

Location: Pittsburgh, PA
Department: Operations
Reports to: Program Operations Manager
Team Size: Comprised of 8 team members in various roles (no direct reports)
Salary: $60,000 – $65,000
Training & Onboarding: This role requires an initial in-person onboarding and training period at our Pittsburgh office before transitioning to a work-from-home schedule. Candidates must currently reside in the Pittsburgh area or be able to relocate independently. Relocation assistance is not provided.
 

About The Role

We’re looking for a strategic, hands-on Digital Project Manager to lead the successful planning and execution of client website projects. As part of a fast-growing web design agency, you’ll be the bridge between our internal teams and our clients—ensuring timelines, deliverables, and expectations are aligned from kickoff to launch.

You’ll collaborate with designers, developers, marketers, and strategists to deliver high-impact digital experiences that drive results. With a keen eye on scope, budget, and quality, you’ll keep projects moving forward while maintaining excellent client relationships. This is a leadership role that blends cross-functional coordination, timeline management, and clear communication.

What You’ll Do

Team & Project Oversight

• Manage timelines, priorities, and deliverables across multiple website projects in varying stages of completion
• Serve as the main point of contact for both clients and internal teams, ensuring everyone is aligned on expectations and milestones
• Lead cross-functional collaboration among designers, developers, strategists, and QA specialists to keep projects on track and within scope

Strategy & Execution

• Translate client goals and brand vision into clear project plans and phased roadmaps
• Oversee project documentation including timelines, scopes, briefs, and tickets in ClickUp
• Proactively identify risks, troubleshoot roadblocks, and offer solutions to ensure smooth execution from kickoff through launch

Quality Control & Optimization

• Ensure all deliverables meet Huemor’s quality standards before reaching clients, including designs, dev environments, and QA
• Continuously refine internal processes to increase project efficiency and minimize delivery gaps
• Monitor project health metrics (budget, timeline, satisfaction) and flag opportunities for improvement or iteration

Client & Cross-Team Collaboration

• Build strong, transparent relationships with clients by managing communications, presenting progress, and leading status calls
• Facilitate seamless collaboration across departments to ensure final deliverables align with client vision and technical best practices
• Champion the client experience by anticipating needs and delivering proactive, solutions-oriented service

Future Growth & Expansion

• Contribute to evolving project management best practices as the agency scales
• Help mentor and onboard new project team members to ensure alignment with Huemor’s culture and standards
• Identify areas where PM processes can evolve to support new service offerings or project types (e.g., retainer-based work, SEO-focused builds)

What We’re Looking For

Need To Have’s

• 3+ years of experience in digital project management, ideally within a web or creative agency setting
• At least 1 year in a team lead or client-facing role, managing timelines, deliverables, and cross-functional teams
• Strong grasp of website production workflows—design, development, QA—and how to keep them moving smoothly
• Excellent organizational and time-management skills with the ability to juggle multiple projects and deadlines
• Clear, confident communicator who thrives in a client-facing environment and can lead meetings with ease
• Experience using project management platforms like ClickUp or similar
• Familiarity with web strategy fundamentals, including user experience, SEO, and conversion best practices

Nice To Haves

• Experience managing eCommerce, marketing, or custom development projects
• Familiarity with agile or hybrid project management methodologies
• Previous experience working with fully or partially remote teams
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