What You Will Bring

·       Minimum 5-7 years progressive experience n a business strategy or digital product management role with exposure to a dealer/customer facing environment and/or back-office operations.

·       Experience working in Agile or hybrid delivery environments with ownership in backlog management, requirements gathering, user story development, and cross-functional coordination.

·       Experience in leading implementation, testing, release activities, or process improvement initiatives preferred.

·       Automotive or financial services industries preferred.

·       Experience with dealer, sales enablement, or commercial portals preferred.

·       Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.

·       MBA a plus.

·       SAFe Agile and/or Six Sigma certification preferred.

·       Salesforce certifications are a plus.

·       Ability to work effectively both independently and collaboratively, demonstrating initiative, accountability, and adaptability in a fast-paced environment..

·       Sound business judgment and understanding of strategic priorities, with the ability to deliver results in changing environments.

·       Experience in product management, including backlog management, user story development, acceptance criteria, and support across the product lifecycle.

·       Working knowledge of CRM systems, business process management, digital workflows, and automation.

·       Ability to make informed decisions, recommend process improvements, and support change initiatives.

·       Ability to influence cross-functional teams without direct authority to drive aligned product outcomes.

Experience managing end-to-end product delivery, balancing scope, quality, timelines, and customer value.

·       Strong interpersonal and communication skills with the ability to collaborate across business and technology teams and present effectively to stakeholders, including senior management.

·       Familiarity with personas, customer journey mapping, and data-driven analysis. Strong verbal and written communication skills, including the ability to present effectively to senior management.

·       Working knowledge of system architecture, integrations, and related technical concepts preferred.

·       Ability to manage multiple projects and vendor relationships simultaneously, with strong process discipline.

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