Digital Product and Analytics Manager

Help Wanted

RecruitMyMom

Location
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Cape Town, Western Cape, South Africa
Job Type
Full Time
Date Posted
May 26, 2026
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Positioned at the intersection of fintech innovation and traditional banking, this critical role drives the growth and commercial success of a scaling consumer financial services platform. The successful candidate will bridge the gap between financial technology partners and internal teams, translating consumer insights into seamless digital acquisition tools while embedding data -led decision -making across the organisation.
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This is a full -time, hybrid position offering an exceptional opportunity to shape the digital customer experiences that modernise financial accessibility. Here, you don’t work for a boss – you’ll work on projects and within teams with shared objectives and clear outcomes. </span>
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You’ll be responsible for:</b></span>
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</span>Partner Relationship Management:</span></span></b> Lead and manage strategic collaborations with banking and technology partners to co -develop, scale, and continuously optimise customer -facing digital platforms</span></span></span></span></div>

</span>Digital Experience Briefing:</span></span></b> Translate market needs and business requirements into highly clear technical specifications and user experience briefs for internal design and development teams</span></span></span></span></div>

</span>Product Journey Optimisation:</span></span></b> Drive the continuous improvement of automated digital onboarding, customer acquisition, and servicing workflows to outperform traditional banking models</span></span>.</span></span></span></div>

</span>Business Intelligence & Analytics:</span></span></b> Instruct, architect, and maintain advanced reporting tools and custom dashboards to track customer acquisition comprehensively, conversion, retention, and platform usage</span></span>.</span></span></span></div>

</span>Strategic Insights:</span></span></b> Analyse complex data sets to surface actionable commercial insights and concrete recommendations that directly enhance business outcomes and foster an evidence -based operational culture</span></span>.</span></span></span></div>

</span>Market Expansion Support:</span></span></b> Monitor international digital platform trends and competitor landscapes to support strategic planning, macro forecasting, and business case development</span></span>.</span></span>
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What you’ll bring to this role: </b>
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  • A genuine passion for innovation and how technology can make customers’ lives simpler and better

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  • Analytical and a love of numbers — you are energised by data, not intimidated by it

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  • An innovator’s mindset — always looking for better, faster, and simpler ways to do things

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  • A curious, questioning mind that does not accept the status quo

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  • A fascination with global digital platforms, websites, and marketing tools

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  • High intelligence, strong analytical ability, and a solution -oriented approach to problems

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  • The bravery and ambition to be part of something that changes the way South Africans use money and make payments for their essential needs</span>
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    Requirements</h3>

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    Academic:</span></b> Degree in Business Science, Computer Science, Information Systems, or a closely related commercial/quantitative discipline.(Essential)</span>
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    Professional Credentials</span></b>: Relevant industry certifications in digital marketing, analytics, or digital product management are highly advantageous.</span>
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    Experience</span></b>: Minimum of 5 years of demonstrated experience within a digital -first financial services business or a consumer digital marketing company.</span>
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    Technical Product Ownership: </span></b>Proven track record in digital tool and website design, including technology specification writing and direct collaboration with engineering teams.</span>
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    Data & Analytics Competence: </span></b>Deep experience in report writing alongside the practical application of business intelligence software to drive strategic decisions.</span>
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    Advanced Modelling:</span></b> Advanced proficiency in data modelling, forecasting, and complex analysis within Microsoft Excel.</span>
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    Location</span></b>: Must be currently residing in Cape Town.</span>
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    Benefits</h3>
    • Flat company structure
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    • Work is mostly remote, with occasional office meet -ups in Durbanville</span>
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    • Join a highly driven team</span>
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    • Make a real impact on digital products in the fintech space</span>
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