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SEO Account Manager

Croud

Location
In-Office, New York, New York
Experience
1-3 yrs
Job Type
Full Time
Date Posted
August 25, 2026
Apply Now

We are seeking a proactive, commercially-minded SEO & AI Account Manager to lead client relationships, drive organic growth strategies, and leverage AI-powered marketing tools to deliver measurable results.

This role combines traditional SEO account management with modern AI-driven workflows. You will act as the primary point of contact for clients, translating business objectives into actionable SEO strategies while utilizing AI technologies to improve efficiency, content production, reporting, research, and campaign performance.

The ideal candidate understands technical SEO, content marketing, local SEO, and search trends, while embracing emerging AI technologies and automation platforms to improve client outcomes.

Key Responsibilities

Client Relationship Management

  • Serve as the primary contact for a portfolio of SEO clients.
  • Build strong relationships with stakeholders and decision-makers.
  • Conduct regular strategy calls, performance reviews, and campaign updates.
  • Manage client expectations and ensure consistent delivery against agreed KPIs.
  • Identify growth opportunities and upsell relevant agency services.

SEO Strategy & Execution

  • Develop and implement tailored SEO strategies aligned with client objectives.
  • Conduct keyword research, competitor analysis, and opportunity assessments.
  • Oversee on-page, off-page, technical, and local SEO initiatives.
  • Monitor rankings, traffic, leads, and conversion performance.
  • Collaborate with content, design, PPC, and development teams to execute campaigns.
  • Ensure websites follow SEO best practices and search engine guidelines.

AI Integration & Innovation

  • Utilize AI tools to improve campaign efficiency and effectiveness.
  • Develop AI-assisted workflows for content planning, SEO audits, reporting, and research.
  • Evaluate emerging AI technologies and recommend implementation opportunities.
  • Support clients in understanding AI-driven search trends, including generative search and AI overviews.
  • Create scalable processes that combine human expertise with AI automation.

Reporting & Analytics

  • Produce monthly performance reports and strategic recommendations.
  • Analyse data from Google Analytics, Google Search Console, Looker Studio, SEMrush, Ahrefs, and other platforms.
  • Present insights in a clear and commercially relevant manner.
  • Monitor campaign KPIs and proactively identify opportunities or risks.

Project Management

  • Coordinate internal resources to ensure timely campaign delivery.
  • Manage priorities across multiple accounts simultaneously.
  • Maintain accurate records within project management and CRM systems.
  • Ensure all deliverables meet agency quality standards.

Required Skills & Experience

Essential

  • 3+ years of SEO experience within an agency or in-house environment.

Strong understanding of

  • Technical SEO
  • On-page SEO
  • Off-page SEO
  • Local SEO
  • Content strategy
  • Link acquisition
  • Experience managing multiple client accounts.
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation abilities.
  • Experience using SEO platforms such as

    • Ahrefs
    • SEMrush
    • Screaming Frog
    • Google Search Console
    • Google Analytics 4
    • Looker Studio
  • Proven ability to translate SEO performance into business outcomes.
  • AI & Automation Experience

    Experience using AI tools such as

    • ChatGPT
    • Claude
    • Gemini
    • Perplexity
    • AI content optimisation platforms
  • Understanding of prompt engineering principles.
  • Experience creating AI-assisted workflows or automations.
  • Awareness of evolving AI search environments and generative search trends.
  • Desirable Experience

    • PPC or Paid Media knowledge.
    • WordPress and Shopify SEO experience.
    • Basic HTML, CSS, and JavaScript understanding.
    • Conversion Rate Optimisation (CRO) experience.
    • Experience managing healthcare, e-commerce, local business, or professional service accounts.
    • Familiarity with CRM platforms and marketing automation systems.

    Key Performance Indicators (KPIs)

    • Organic traffic growth.
    • Keyword ranking improvements.
    • Lead generation growth.
    • Client retention rate.
    • Client satisfaction scores.
    • Campaign profitability.
    • Delivery against agreed timelines.
    • AI workflow adoption and efficiency gains.
    • Upsell and account growth opportunities identified.

    Personal Attributes

    • Results-driven and commercially focused.
    • Organised and detail-oriented.
    • Passionate about SEO, AI, and digital marketing innovation.
    • Strong ownership mentality.
    • Excellent problem solver.
    • Able to communicate technical concepts in simple terms.
    • Collaborative team player with a proactive mindset.

    What Success Looks Like

    Within your first 6 months, you will:

    • Successfully manage a portfolio of SEO clients independently.
    • Deliver measurable improvements in organic visibility and lead generation.
    • Build trusted client relationships resulting in high retention.
    • Implement AI-enhanced workflows that improve efficiency and campaign performance.
    • Contribute to agency growth through strategic recommendations and service expansion opportunities.

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