Title

Digital Product Analyst (Data Analysis, SQL, Financial Services)

Job Overview

Leader Bank is seeking a detail-oriented and analytically driven to support its innovation team. This role is crucial for ensuring the performance, scalability, and strategic growth of the bank’s key digital platforms and client experiences. The company is one of Massachusetts’ fastest-growing community banks and mortgage lenders, with $4 billion in assets.

Why This Role Stands Out

• Contribute to the strategic growth and scalability of key digital banking platforms.
• Take ownership of critical monthly data models for performance tracking and executive reporting.
• Drive innovation by researching and facilitating third-party platform integrations.
• Play a pivotal role in enhancing client experiences through data-driven insights.

Who This Role Is For

• An analytically driven and detail-oriented professional passionate about data.
• Someone comfortable collaborating across diverse teams (Product, Tech, Ops, Compliance).
• A self-starter eager to contribute to evolving client experiences.
• An individual with a strong commitment to data integrity and continuous improvement.

What You’ll Do

• Monitor and analyze KPIs across digital banking, account opening, and related platforms.
• Develop dashboards and reports to track user engagement, conversion, and system performance.
• Own and maintain monthly data models for performance tracking and executive reporting.
• Ensure data integrity and consistency across internal systems and reporting tools.
• Conduct research on potential third-party platform integrations to enhance digital capabilities.
• Collaborate with cross-functional teams on platform enhancements and data needs.
• Translate business questions into actionable analytical frameworks and insights.
• Identify opportunities to automate reporting processes and improve data workflows.

What We’re Looking For

• Bachelor’s degree in Business, Data Analytics, Information Systems, or a related field.
• 2-4 years of experience in data analysis, preferably within financial services or digital platforms.
• Proficiency in SQL, Excel, and data visualization tools (e.g., Snowflake, Power BI).
• Experience with data modeling.
• Strong communication skills to present findings to technical and non-technical audiences.
• Self-starter with a collaborative mindset and attention to detail.