Search Engine Optimization (SEO) Specialist ~ Contract-to-Hire ~ San Francisco, CA

Help Wanted


San Ramon, CA
Job Type
Full Time
Date Posted
May 13, 2022
1-3 yrs
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Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.

Reporting to the Sr. Digital Strategist, this position is responsible for co-creating and delivering SEO campaigns and strategies across the Five9 product portfolio. This position tactically collaborates with internal marketing teams to drive and implement SEO content that enables our audiences to engage, connect, gather insights, and interact with our product offerings. In this role, you’ll migrate our digital assets and align our SEO practices to new tools in our MarTech stack. The role also reviews new requests to help facilitate future goals/targets as determined by the SEO Roadmap within 3-, 6-, and 12-month timespans.


  • Monitor site performance using Google Analytics/Google Search Console and Screaming Frog.
  • Produce ad-hoc status reports and proactively analyze results of SEO activities to include but not limited to:
  • – – SERPs, Keyword Research, Page/Domain authority, Link Optimization via 301/404/canonicals, site schema development, and more.
  • Assist Sr. Digital Strategist in developing/executing on SEO Roadmap and how it aligns to the overall Digital Web Product Roadmap, while balancing proactive/reactive needs for the business.
  • Collaborate with cross departmental teams (DemandGen, Creative/Communications, and Product Marketing, just to name a few) ensure strong alignment to understand and meet their SEO goals.
  • Support internal tech initiatives, including site migrations and new product/category launches.
  • Support Five9 Digital Web Team to make sure alignment of SEO efforts also contribute towards ADA & WCAG Compliance (A-AA Level optimization familiarity a plus but not needed).


  • 2+ years of experience working in B2B Marketing + BS degree. Experience in lieu of degree is accepted.
  • Data-Driven, team player, go-getter, and ‘always-a student’ mentality.
  • Professional attitude and enthusiasm; attention to detail, ability to successfully work with various teams internally and externally.
  • Intermediate-Advanced understanding of Paid (SEM/Advertising) vs. Organic (Web/SEO) Search metrics.
  • Experience authoring in HTML, CSS, familiarity with JS is a nice to have.
  • Strong proficiency using MS Office, Google Analytics, Google Search Console, SEMRush, SFDC, and other tools to analyze site traffic and performance.
  • Current and up to date with SEO tactics: On, Off, and Technical for consideration.
  • Comfortable working in a fast-paced environment and ability to manage multiple projects at a time.
  • Excellent verbal and written communication skills and ability to present to technical and non-technical audiences.
  • Have a penchant for spreadsheets (Google Sheets/MS Excel) for data analysis and reporting, familiarity with Google Data Studio/Domo/Tableau is a nice to have.

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