---
title: "Product Manager - Personalization & Digital Products (70947-1)"
company: "Velvet Ledger Workforce"
job_type: "Full Time"
location: "Phoenix, AZ, United States"
salary: ""
posted: "2026-05-13"
url: "https://www.seojobs.com/job/product-manager-personalization-digital-products-70947-1-velvet-ledger-workforce/"
apply_url: "https://click.appcast.io/t/zAWVuNuh2ve-ujjAr497OP-QnrwJWmt_jFSWONXNTsV6uE710hXjs8t7Ecd2t2HGXE9NMabsqzO0lTtZGldYXg=="
categories:
  - "GEO/AI + LLM Jobs"
tags:
  - "SEO Jobs in The United States"
source: "geo_sync"
---

# Product Manager - Personalization & Digital Products (70947-1)

**Company:** Velvet Ledger Workforce

**Location:** Phoenix, AZ, United States

**Job type:** Full Time

**Posted:** 2026-05-13

**Apply:** [https://click.appcast.io/t/zAWVuNuh2ve-ujjAr497OP-QnrwJWmt_jFSWONXNTsV6uE710hXjs8t7Ecd2t2HGXE9NMabsqzO0lTtZGldYXg==](https://click.appcast.io/t/zAWVuNuh2ve-ujjAr497OP-QnrwJWmt_jFSWONXNTsV6uE710hXjs8t7Ecd2t2HGXE9NMabsqzO0lTtZGldYXg==)

---

### Job Description

Job Description

**Job Title: Product Manager – Personalization & Digital Products (70947-1)**

**End Client Industry: BFSI**

**Location: Phoenix, AZ (100% On-site)**

**Must Have

Technical/Functional

 Skills:**

- 5–7+ years of experience in Product Management, with a focus on digital products or personalization - Strong techno-functional background with understanding of: - APIs, data platforms, and system integrations
- Machine learning concepts (recommendation systems, segmentation, etc.)
- Proven experience building and launching customer-facing digital products (web/mobile)
- Strong analytical mindset with ability to use data for decision-making
- Excellent communication, storytelling, and presentation skills
- Experience managing roadmaps, product lifecycle, and cross-functional teams
- Experience in AI/ML-driven personalization or recommendation systems
- Familiarity with Generative AI tools and applications in personalization
- Experience in travel, hospitality, or e-commerce domains
- Exposure to: - Experimentation frameworks (A/B testing) - Personalization platforms or orchestration layers - Marketing technologies and customer engagement platforms
- Prior experience working with or within American Express / similar enterprise ecosystems

**Roles & Responsibilities:**

- **Product Strategy & Roadmap** - Define and execute the roadmap for personalization capabilities across web, mobile, and marketing channels - Identify opportunities to enhance customer experience using data, AI/ML, and contextual insights Align product vision with business goals such as engagement, conversion, and revenue growth
- **Personalization & Recommendations** - Build and scale personalization use cases such as recommendations, segmentation, dynamic content, and cross-sell - Leverage customer, supplier, and contextual data to deliver relevant and timely experiences - Partner with data science teams to develop and optimize ML models (e.g., recommendation systems, propensity models)
- **Execution & Delivery** - Own end-to-end product lifecycle from ideation to launch and optimization - Drive execution through strong collaboration with engineering, data, design, and business stakeholders - Manage product backlogs, prioritize features, and ensure timely delivery
- **Stakeholder Management & Storytelling** - Create compelling product narratives, presentations, and executive updates - Translate complex technical concepts into clear business value Influence cross-functional teams and senior leadership
- **Experimentation & Optimization** - Drive A/B testing and experimentation frameworks to continuously improve performance - Track KPIs such as engagement, CTR, conversion, and revenue impact - Use insights to refine personalization strategies and models
- **Data & Platform Integration** - Work with data platforms to leverage 360 customer and supplier data for personalization - Ensure solutions are scalable, compliant, and aligned with data governance standards